powerflexusa shipping policy
PowerflexUSA will ship within the U.S. by UPS and internationally via UPS or USPS. Ground shipping is standard however, expedited shipments can be requested. Freight charges will be calculated at time of shipment. In stock orders placed by 3:00 PM ET will be shipped the same business day.
If PowerflexUSA ships incorrect items, a call tag will be issued. Shipping will be at our expense. The same shipping method as original order will be used. Replacement items will be shipped upon our receipt of returned merchandise.
All refused orders are subject to a 20% restocking charge plus full shipping cost.
Returns & Exchanges
After receiving your order, please check it carefully against the invoice. If any item is incorrect please call us within 3 business days. All returns must be authorized prior to return shipment. All returns must be shipped in original packaging in new, undamaged, resalable condition. Returns will not be accepted after 30 days of receipt. All special order items are non-cancelable, non-returnable, and non-exchangeable.